Medical Assistant II
Baylor College of Medicine
Houston, TX
Job posting number: #7340717 (Ref:25201-en_US)
Posted: May 19, 2026
Job Description
Summary
The Texas Heart Institute at Baylor College of Medicine is seeking a patient-focused Medical Assistant II to support the Cardiology clinic in Fannin Tower. The ideal candidate will have a passion for assisting patients with clinical questions, refill requests, and care coordination.
Job Duties
- Provides clinical support for patient questions via MyChart and LiveAnswer telephone calls.
- Supports clinical administrative duties such as order entry, scanning medical records, and prescription refills as authorized.
- Provides direct patient care by rooming patients following established protocols and performing EKGs.
- Assists with insurance pre-authorizations or issues.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
- Two years of relevant experience.
- Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
- Current Basic Life Support (BLS) Certification through American Heart Association.
Preferred Qualifications
- Bilingual in Spanish
- Cardiology experience.
- Attention to detail.
- Patient facilitation skills.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
