Operations Program Manager - Clinical Trials
City of Hope
Duarte, CA
Job posting number: #7324087 (Ref:10033575)
Posted: February 23, 2026
Application Deadline: Open Until Filled
Job Description
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary:
The System Clinical Trials (SCT) Operations Program Manager will support the development and implementation of strategic initiatives within Clinical Trial Operations. The Operations Manager will be responsible for tracking key performance metrics, managing progress on performance improvement projects, preparing dashboards and reports for Disease Team Leads and SCT senior leadership and ensuring alignment with broader strategic goals. The Program Manager will serve as a central liaison between internal stakeholders, providing timely updates and driving accountability for deliverables.
The ideal candidate must have strong business acumen, project management, communication, and presentation development skills.
As a successful candidate, you will:
Strategic Program Management
Develop and monitor key performance metrics
Develop and implement plans to achieve specified targets
Coordinate and manage operational activities for the program
Routinely report on performance to System Clinical Trials Operations
Prepare reports and presentations such as Monthly Business Review, Board of Directors etc.
Develop and maintain the budget, timeline, and implementation plan
Strategic Project Management
Lead the management of strategic initiatives from inception to implementation
Create and execute project plans, timelines, and budgets
Coordinate content and maintain SCT website content and ensure that it is routinely updated
Establish routine reporting and templates to be used across System Clinical Trials
Performance Monitoring & Reporting
Track and analyze System Clinical Trial performance metrics against established benchmarks.
Prepare and deliver regular reports and dashboards for leadership review.
Identify trends, risks, and opportunities for improvement.
Your qualifications should include:
Bachelor’s degree in health administration, Public Health, or Business Administration. 4 additional years of experience plus the minimum experience requirement may substitute for minimum education.
Two years or more experience in hospital operations working with analytics, dashboards, and KPIs.
Strong communication and interpersonal skills.
Demonstrated project management skills.
Experience creating/presenting slide decks for executive leadership.
Additional Information:
Job Status: Full time, exempt
Salary range $89,793 - $139,193
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, pleaseCLICK HERE.
Salary / Pay Rate Information:
Pay Rate: $43.18 - $66.92 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.
