Director, Laboratory Services

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Director of Laboratory Services, working under direction of executive and medical director leadership, is responsible for all clinical and anatomic pathology laboratory operations and for ensuring compliance with applicable federal, state, accrediting and other regulatory agency requirements. Drives strategic direction for the department and process improvement activities, decision-making and troubleshooting. Responsibilities include direct supervision of stakeholders within the laboratory.

The successful candidate:

• Provides overall leadership and management of laboratory operations, including financial performance, talent management, technical services, quality assurance, and operational programs.

• Sets strategic direction for the laboratory, ensuring departmental goals align with organizational priorities, performance improvement initiatives, and regulatory standards.

• Oversees financial planning and budgeting, including preparation and management of the annual budget, while ensuring compliance with all federal, state, accreditation, and regulatory requirements.

• Serves as a key liaison between laboratory staff, Executive Leadership, Medical Director, hospital leadership, and other stakeholders to ensure effective communication and alignment.

• Builds and maintains strong collaborative relationships across departments and with physicians to support problem-solving, drive new initiatives, and enhance multidisciplinary patient care.

Qualifications

Your qualifications should include:

• Minimum of a four-year degree from an accredited college, with a major in Medical Technology or related field

• Certs, License & Experience: ASCP Medical Technologist or equivalent, with at least six years’ experience including supervisory experience

• Preferred Education: MBA or MHA preferred

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here:Benefits Information

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.