Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Sr Business Analyst will actively participate and work in a highly collaborative fashion with FDC Business Operations and Program/Project Management team to influence job roles and organization structures to drive faster adoption on all systems and business process improvement initiatives through training and change management techniques.

The incumbent will be responsible for understanding FCRE’s business domain, documenting its processes and assessing the business model’s integration with technology. This includes developing and maintaining a repository of organizational and tactical objectives, process documentation, department/unit metrics and key performance indicators. Routinely review and analyze business processes, workflow procedures, and job functions to provide insight and suggestions for improvements. Leads and participates in medium to large system related projects to develop a business case during project initiation, identify business needs and develop functional requirements as well as assist in change management strategies for adoption of new systems or system enhancements and upgrades throughout the system’s project life cycle. In addition, create prototypes for system design and develop testing validation requirements for system testing.

As a successful candidate, you will:

• Serve as functional and technical consultant on new FCRE (Facilities, Construction and Real Estate) projects.
• Maintain repository of organizational and tactical objectives; develop process documentation, department/unit metrics and key performance indicators.
• Critically evaluate information gathered from multiple sources; reconcile conflicts; decompose high-level information into details; abstract up from low-level information to a general understanding; and distinguish user requests from underlying true needs.
• Maintain in-depth understanding of stakeholder’s business and program needs, which will allow for proactively offering business process improvements and solutions to improve efficiency.
• Act as project manager for all aspects of individual projects (e.g., solution analysis, user experience design, information architecture and content strategy, front and back-end development, technical implementation, testing and quality assurance), serving as primary point-of-contact to stakeholders for related work.
• Act as liaison with stakeholders and project team members regarding changes to scope and delivery dates, providing regular reports and project dashboards to leadership.
• Establish relationships with stakeholders to determine project requirements and create proposals that reconcile stakeholder requirements with service scope and ensure proper setting of expectations (e.g., project goals, scope, participant responsibilities, delivery dates, and governance).
• Demonstrate strong influence skills to align with stakeholders’ practices (project management, risk management, etc.), strategies (metrics, goals, outcomes, strategic priorities), and utilizing tactics (negotiation skills, triple constraint, business relationship management principles).
• Lead annual Capital budget planning by acting as the main liaison between FCRE Business Operations and ESS department leads/project managers.

Your qualifications should include:

• Bachelor’s Degree; 3 additional years of experience plus the minimum experience requirement may substitute for minimum education.
• 5+ years of business analysis or consulting experience with Facilities/construction in healthcare
• 5+ years of experience working in eBuilder required.
• Project lead responsibilities for at least 2 large multi-user system implementations

Additional Information:

Job Status: Full time, exempt

Salary range $96,886 - $155,000

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, pleaseCLICK HERE.