Manager, IT

University of Utah

Salt Lake City, UT

Job posting number: #7198735

Posted: December 5, 2023

Application Deadline: Open Until Filled

Job Description

Job Summary
The Learning Systems Manager for Digital Learning Technologies (DLT) manages the day-to-day operations of the University’s teaching and learning efforts including the University’s Canvas LMS. The successful candidate will configure and maintain all systems, applications, security, and computer configurations; troubleshoot performance issues; create and maintain a disaster recovery plan; recommend upgrades, patches, new applications, and equipment; and provide technical support and guidance to users. This position requires a unique combination of technical skills, communication abilities, and leadership qualities.
•Day to day application administration and incident management for the University’s Canvas LMS and related online learning systems
•Managing LTI add-on tools to Canvas by identifying security concerns and ensuring adequate contract agreements have been signed
•Working with the Information Security office to protect data associated with the storage and transfer of University information
•Piloting new or updated approaches in our service offerings
•Writing test plans to ensure that rollouts or software updates do not adversely impact University operations
•As the need arises, supervising other staff/part-time employees, encouraging the values we espouse
•Working with colleagues at partner institutions (e.g., Canvas Admins, NWMET) to creatively discover solutions that consider the University’s values
•Collaborating across the department to identify and deliver technical training sessions, support, and workshops

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
Requires a Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and at least 5 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
•Previous experience with managing, deploying, and configuring software systems
•Previous experience partnering with software vendors to improve their offerings
•Previous experience providing technical documentation, training and support
•Experience with HTML / CSS /JavaScript
• ITIL or a comparable technology service management certification
Type Benefited Staff
Special Instructions Summary
Additional Information
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; high performance and research computing; information security; software licensing; and a host of other IT systems and services.

UIT is committed to creating a workplace culture that values equity, diversity, and inclusion (EDI), and we believe that everyone plays a role in fostering EDI, every day. EDI isn’t just the right thing for our employees and the university community; it’s also the smart thing. It empowers us to provide the best IT services for our students and their families, staff, faculty, clinicians, and patients and their families.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

University of Utah Benefits

· Health, dental, and wellness coverage

· Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)

· Free public transportation pass (Utah Transit Authority)

· Paid leave time

· Reduced tuition benefits for employee and family members

More information:

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

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More Info

Job posting number:#7198735
Application Deadline:Open Until Filled
Employer Location:Online Job Advertising
United States
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