Patient Care Assistant I
Job posting number: #7103825 (Ref:10016929)
Posted: June 24, 2022
Application Deadline: Open Until Filled
About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.
The Patient Care Assistant (PCA) is an individual who possess the skills and knowledge necessary to deliver specific patient care services to selected patients at the direction of and under the supervision of a Registered Nurse. The PCA actively supports the efforts of the health care team through the delivery of services in a prompt, accurate and courteous manner.
Key Responsibilities include:
- Provides accurate, reliable, courteous and timely services to all customers.
- Delivers in a knowledgeable consistent and skillful manner under the direct supervision of a registered nurse.
- Demonstrates competence appropriate to their role and function in high risk and/or problem prone behaviors.
- Delivers patient care in a manner consistent with the scope of practice of their discipline and the standards established by City of Hope as expressed in the plans for provision of care and policies and procedures.
- Maintains current knowledge and awareness of organizational and regulatory standards, policies and procedures.
- Participates in a collaborative, empowered work environment as demonstrated through teamwork.
- Effectively communicates with all customers and team members to meet organizational goals and to provide customer satisfaction.
- Maintains current knowledge and skills through attendance and participation in organizational and departmental meetings and continuing education activities.
- Demonstrates fiscal responsibility by appropriate and timely use of organizational resources.
- Actively participates in performance improvement activities to continuously improve service delivery.
- Demonstrates City of Hope values in individual work performance.
Basic education, experience and skills required for consideration:
High School Graduate or equivalent plus one of the following:
- Non-licensed graduate of a Registered Nurse or Licenses Vocational (LVN) program; or
- Enrollment in an approved RN program and completion of at least one medical surgical clinical rotation; or
- Certification as a Nursing Assistant; or
- AHA BLS Certification
Preferred education experience and skills:
- Certified Nursing Assistant
As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
COH employees may apply for a transfer or promotion to job openings for which they meet tthe minimum qualifications if they meet the following criteria:
- Employed at COH in current role for at least one year, unless otherwise stipulated in an applicable collective bargaining agreement.
- Are in good standing and have no current performance issues
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.