Serves as the communication link between the Radiologists and the patient.
Will work closely with the breast imaging quality control tech/navigator, and the breast imaging supervisor to ensure that the screening patients move through our department and their appointments efficiently.
Will be responsible for the MagView risk assessment program and assist the patients in completing the questions.
Will ensure patients are followed up with and scheduled for their follow examinations as needed.
The Ideal Candidate:
Will have an Associate degree in Healthcare Administration or similar field.
Is dedicated to superior customer service and satisfaction.
Follows up with mammography screening patients via telephone.
Schedules follow up exams as necessary to accommodate patient's schedule.
Assists patients with retrieval of prior imaging. Will facilitate risk assessment modules for screening patients.
Will cover QC Tech/Navigator during his/her absence by speaking with biopsy patients.
Credentials and Qualifications:
High school diploma or equivalent required.
Minimum of 2 years of experience in a healthcare setting, either hospital or outpatient based is required.
Current BLS required.
Clear verbal and written communication skills and organizational skills required.
Microsoft Office skills including Word, Excel, Power Point and Outlook email are required.
To create a Moffitt culture of diversity and inclusion as we strive to contribute to the prevention and cure of cancer.
Moffitt Cancer Center is recognized as the model wherein the diversity of our employees and communities is valued and supported as essential components to contributing to the prevention and cure of cancer.
The cancer center is an equal opportunity employer. It is the policy of the cancer center to prohibit unlawful discrimination and harassment of any type and to afford equal employment opportunities to workforce members and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, genetic information, veteran’s status or any other characteristic protected by federal, state or local law.